We’ve Been a Better Business Bureau Accredited Business Since 1967

Posted by on February 28, 2012 at 16:17 pm

Did you know that P.C. Richard & Son has an A+, the highest grade a company can earn, from the Better Business Bureau? That means, in addition to offering outstanding service, that we have promised the BBB and executed a good faith effort to resolve any consumer complaints.

Sometimes incidents occur when you’re delivering thousands of appliances, TVs, and electronics every week, or products can malfunction out of the box. As a family-owned company, we strive to offer the best one-on-one service possible. Know that should you ever have a problem with our products or services that we’re here for you; we will assist you in any way we can with the attention and service you deserve. That’s what’s given us our A+ rating, and motto: Honesty, Integrity, and Reliability. You can always contact our customer service department here.

How have we helped you in the past? Please share your stories with us in the comments below!


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  • PC Richard and Son

    Hi Richard, we are sorry to hear about your situation and would like to help resolve this issue. Please send an email to social@pcrichard.com with your name, contact information, invoice number, and details to your situation. We will have
    someone reach out to you as soon as possible. Thank you.

  • Richard Hegel

    i purchased an oven on 5/26/14 and the salesman advised me that my oven would be available to pick up on 5/27/14 at the store in levittown that i purchased it in. I asked a friend to help me with picking up the oven, and when we went to Levittown to pick it up we were advised that i had to go to another location to pick up my oven. This is completely unacceptable. Due to this change i ended up paying extra money that i wasnt originally wasnt planning on, if I wasnt lied to from the salesman in the first place i could have planned different. I spent $537 not to be treated like an idiot and told lies! I am extremely disappointed in their customer service.

  • Richard Hegel


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